Support
Get in touch
The Simly support team handles activation issues, billing questions, and policy requests. Replies are sent from the same email below.
Operator
Prime Organize
Email
Best channel for support, billing, and refund requests.
Address
Argishty 7/6
Registered business address for correspondence.
Before you write
To help us help you faster, please include your order ID, the device you tried to install the eSIM on, the destination region, and a short summary of the issue. Screenshots of any error message are welcome.